Research Outputs

📚 Explore theses, dissertations, faculty research papers, and other scholarly works produced by the Misamis University academic community.
ID 598
Theses
SERVICE QUALITY AND ITS INFLUENCE ON CUSTOMER RETENTION AND BRAND LOYALTY IN THE FOOD DELIVERY SECTOR IN OZAMIZ CITY
Author(s): Astillero, Llyrica May, Rubio, Christhoper, Tahud, Johann, Toledo, Ayessa Lalaine,
Contributor: Ilusorio, Gilda L. - Adviser Balaba, Ana Bonita A. - Panel Laput, Joseph Glenn J. - Panel Carpio, Renzitelo Alf P. - Instructor
Keywords: Brand Loyalty, Customer Retention, Food Delivery, Service Quality
Year: 2026
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